The most creative smartwatch to explore your world without your parents!

Contact & customerservice

The Rebel Cactus team is always ready to assist you. On Monday till Friday, you can reach us between 8:30 – 17:30 o’clock.

Do you have a question, please let us know!

Use this form to send us your question. We will respond quickly! Check out the FAQ first. You might find your answer there.

Our service!

Experience Rebel Cactus at home. Turn it on and use it. Just call and you will enjoy the high quality of the sound. We deliver the smartwatch with a screenprotector to protect the display and for hygiene. Please leave the screenprotector on till the moment you are satisfied with your purchase. Once your have removed the screenprotector from the smartwatch, the smartwatch is being used and you can not return the Rebel Cactus.

You are not satisfied with your purchase? No problem. We replace the product for a new one. Also refunding your money is not a problem. Please read below how and what to do.

My Rebel Cactus is not what I expected.

Occasionally this might happen! Did you buy your Rebel Cactus in a retailstore? Please go back to the store. They will help you out. Did you buy the product in our Rebel Cactus webshop? Return your purchase within 14 days to: Rebel Cactus, Antwoordnummer 10107, 2700 VB Zoetermeer, the Netherlands. Once we receive the product, your purchase amount will be refunded within 5 workingdays on your account.

Return your product? Please use this returnform. Please subscribe your improvement precisely, so you help us to improve our products. Also mention your bankaccount details. Be aware; you can not return it when you have used it and when the screenprotector is removed from the watch.

My Rebel Cactus smartwatch is not working

What exactly is wrong? First check our Questions & Answers maybe it solves inmediately the problem. Or send an email to customerservice@rebelcactus.com. If this won’t be of help, please return your product. Did you buy your Rebel Cactus in a store or webshop of our retail partners or dealers? Please go back to this store. They will help you out. Did you buy your Rebel Cactus here in the Rebel Cactus webshop? Please send the product back to us. How and what to do?

Use the returnform. Please describe:

If Rebel Cactus or one of the accessories is not fixable, you will receive a new product. Usually the next day, otherwise definitely within 2 workingdays. If a repair is needed, we will contact you to inform when you will receive the product. No shipment costs will be charged for returning goods.

Are you from the press and media?

Welcome at Rebel Cactus! We love it if you share Rebel Cactus! with the world! We would like get in touch with you. Please mail us: info@rebelcactus.com

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